Data protection guidelines
Integrated Rx (Integrated Rx Specialty Inc.) is a specialty pharmacy operated by Integrated Rx Specialty Inc.. We are committed to protecting the privacy and security of your personal information and protected health information (PHI), and to handling it transparently and in accordance with HIPAA and other applicable laws.
Integrated Rx privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit, register, or request pharmacy services fromhttps://myrxsp.com(the "Site").
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual pages you view, what websites or search terms referred you to the Site, and how you interact with the Site. We call this automatically-collected information "Device Information."
- Cookies – Data files placed on your device, often including an anonymous unique identifier. ( Learn more about cookies and how to disable them: http://www.allaboutcookies.org )
- Log Files – Track actions on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps.
- Web Beacons, Tags, and Pixels – Electronic files to monitor site usage and interaction.
- Google Analytics and Pixels – Collect traffic-related information and interaction behavior.
How we use your personal information
We may use the information we collect to:
- Process and fill prescriptions, and coordinate refills and delivery
- Communicate with you about your care, orders, and account
- Coordinate billing with insurance providers and payers
- Screen for potential fraud or risks
- Provide you with information about our pharmacy services, when aligned with your preferences
We use the collected Device Information to:
- Improve and optimize the Site experience
- Analyze customer interactions for performance tracking
- Screen for potential risk and fraud
Sharing your personal information
We may share your information with trusted third parties to help us operate our pharmacy services:
- Prescribing physicians, healthcare providers, and insurance payers involved in your care
- Analytics providers (such as Google Analytics): To understand site usage and optimize experience (Learn more: Google Privacy Policy)
- Payment and billing processors
- Regulators or other parties as required by law
Your rights
Depending on applicable law, including HIPAA and state privacy laws, you may have the right to:
- Access, request a copy of, or request correction of your personal and health information.
- Request an accounting of certain disclosures of your protected health information.
- If you wish to exercise these rights, please contact us at privacy@myrxsp.com. For details on how we handle protected health information, see our HIPAA Notice of Privacy Practices.
Do not track
Please note, we do not alter our Site's data collection practices when we detect a "Do Not Track" signal from your browser.
Data retention
We retain your information, including protected health information, for as long as required to provide your care and as required by applicable pharmacy, healthcare, and record-keeping laws.
Minors
Our Site is not intended for individuals under the age of 18 without parental or guardian involvement.
Changes
We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact
Integrated Rx Specialty Inc., 727 E Bethany Home Road, Suite B110, Phoenix, AZ 85014. Phone: (602) 975-6025. Fax: (602) 926-2703. Privacy inquiries: privacy@myrxsp.com.
Have questions about your privacy?
If you have any questions, feel free to reach out to our patient care team.
Pharmacist available 24/7
HIPAA-compliant care