Integrated Rx HIPAA Notice of Privacy Practices
The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that protects the privacy and security of individuals' protected health information (PHI). As a licensed specialty pharmacy, Integrated Rx is required by law to maintain the privacy of your health information and to provide you with this notice describing our legal duties and privacy practices.
This page explains how Integrated Rx uses and discloses your protected health information, and describes your rights regarding that information.
Purpose of this document
At Integrated Rx, we are fully committed to protecting your privacy. This page provides a clear overview of:
- Who we are
- What types of protected health information (PHI) we collect
- Why we collect and use your health information
- How long we retain your information
- Third parties we work with
- Your rights over your health information
- How you can access, update, or request copies of your information
- How to contact us with privacy questions or concerns
What is HIPAA?
In simple terms, HIPAA gives you rights and control over your protected health information. Healthcare providers and pharmacies (like Integrated Rx) must be transparent about what health information they collect, how they use it, and how they share it — and patients have rights to access, request corrections to, and receive an accounting of certain disclosures of their information.
HIPAA applies to all covered healthcare entities in the United States, including pharmacies, and Integrated Rx is committed to full compliance with its requirements.
How Integrated Rx implements HIPAA
Integrated Rx has always prioritized patient privacy and information security. Our practices align with HIPAA principles, and we continually review our policies to help ensure full compliance.
We have updated our:
- Terms and conditions
- Privacy policy
Information we collect
Patient Information: Your name, date of birth, email address, phone number, and mailing address during account or prescription registration.
Health and Prescription Data: Medications, dosages, prescribing physician information, diagnoses relevant to treatment, insurance details, and payment information necessary to fill and manage your prescriptions.
Browsing Behavior: Pages you visit, information you view, time spent on the site, and interaction with our website.
Why we collect and use your information
- To create and manage your Integrated Rx patient account
- To fill and manage prescriptions, process billing, and coordinate with insurance payers
- To coordinate your care with prescribing physicians and other healthcare providers
- To analyze site traffic and improve our website and services
Third parties we work with
Insurance payers and pharmacy benefit managers: For billing, claims processing, and coverage verification.
Prescribing physicians and healthcare providers: For care coordination and prescription verification.
Google Analytics: For traffic analysis and understanding website usage.
Your rights under HIPAA
Access and receive a copy of your protected health information
Request correction of your account or health information
Request an accounting of certain disclosures of your information
Request restrictions on certain uses or disclosures of your information
File a complaint if you believe your privacy rights have been violated
How to exercise your rights or raise a privacy concern
- You can update your account details anytime by contacting our patient care team.
- To request access to, a copy of, or a correction to your information, or to file a complaint, simply send an email to our Privacy Officer at: privacy@myrxsp.com
Have questions about your health information?
If you have any questions, feel free to reach out to our privacy officer.
Pharmacist available 24/7
HIPAA-compliant care